Technology your team can use.
Practical systems designed around real people, not technology for technology's sake.
Senior development + practical automation
Technology that works with you.
Dot Matrix Solutions connects IT, communications, custom software and practical AI automation so owner-led businesses can spend less time fighting their tools and more time serving customers. Led by Christopher Gonzales, DMS brings 20 years of enterprise IT and software experience to focused small-business problems.
Project work and ongoing technology partnerships available. Remote support beyond Tampa Bay.
Enterprise background
20 years across software, infrastructure and integration
Experience includes Wells Fargo, Huntington National Bank, GAIN Capital, Atlas Van Lines / Graebel and global network engineering environments.
Professional recommendation
“Tremendous value.”
Former supervisor · LinkedIn recommendation
Credentials + specialties
CompTIA A+ · Claris FileMaker Pro Expert
C#/.NET · SQL · FileMaker custom apps · Twilio SMS/API integration
The right connections between tools.
Reduce double entry, missed handoffs and disconnected customer information.
A clear next step for the business.
Start with the highest-value friction instead of forcing a giant overhaul.
01 / What we connect
Less friction. More room to grow.
You do not need another isolated tool. DMS looks at how your technology supports leads, customers, staff and day-to-day operations, then improves the pieces that matter.
01 / IT & CLOUD
A dependable foundation
Make sense of infrastructure, collaboration tools and day-to-day IT with a practical plan.
- IT strategy and infrastructure reviews
- Microsoft 365 & Google Workspace consulting
- Cloud migration and vendor coordination
02 / COMMUNICATIONS
Stay connected to customers
Bring calls, messages, customer handoffs and follow-up into a clearer operating flow.
- Cloud phone and communications planning
- Call routing and customer handoffs
- CRM and follow-up workflow integration
03 / AUTOMATION & DEVELOPMENT
Custom systems for the work that slows you down
Use automation, AI and custom development where they remove manual steps or connect systems that do not talk to each other.
- Claris FileMaker Pro custom app development
- C#/.NET and SQL application work
- Twilio SMS, API and workflow integrations
- AI-assisted automation, reporting and data visibility
04 / SECURITY & ACCESSIBILITY
Build with people in mind
Consider protection and usability together so the systems work for the people who depend on them.
- Account access and security reviews
- Backup and recovery planning
- Accessibility-informed website and workflow reviews
02 / Built for the long run
Your outsourced technology partner.
For service businesses and small teams that need experienced technical ownership without building a full internal IT department.
Talk about ongoing supportMonthly partnerships can cover
- Technology planning and vendor decisions
- Web, Workspace and communications upkeep
- CRM, lead routing and follow-up workflows
- Small development and integration work
- Automation, reporting and AI workflow improvements
- Clearly defined support scope, availability and priorities
HVACPlumbingElectricalRoofingRestorationPest controlLandscapingOther service businesses
Current planning ranges
Focused fixes and small integrations can start around $750. Custom automation or application projects are commonly scoped from $1,500–$7,500. Ongoing technology support starts at $495/month, with broader partner retainers typically around $995–$1,495+/month. Final quotes follow a short scope review so the price matches the actual problem.
03 / Experience behind the work
Enterprise depth. Small-business focus.
DMS is led by Christopher “Gonzo” Gonzales, a full-stack developer and systems architect with 20 years of experience spanning enterprise software, infrastructure, global networking, workflow design and communications systems.
Founder
Christopher Gonzales
Full-Stack Developer · Systems Architect · Process Automation Consultant
Christopher founded Dot Matrix Solutions in 2015 and has worked across healthcare, finance, logistics, managed communications and service-oriented environments.
CompTIA A+Technical certification
Claris FileMaker ProAssociate · Specialist · Expert
20 yearsEnterprise software & IT experience
C# / .NETApplication modernization
Systems integrationAPIs, workflows, data & communications
Process automationCustom apps, data and operational workflows
Professional experience includes
Selected organizations and client environments from Christopher's professional career:
Wells Fargo
Orlando Health
Huntington National Bank
Atlas Van Lines / Graebel
Orange Business Services
GAIN Capital
Insurance Administrative Solutions
Chemical Containers, Inc.
FOCUS Health
Technical specialties: Claris FileMaker Pro custom app development, FileMaker schema/data management and layout design, C#, .NET, ASP.NET MVC, Blazor, VB.NET, SQL, WinForms, Entity Framework, jQuery, Telerik, Twilio SMS and REST API integration, TokBox, Cisco, Juniper, Switchvox, cloud collaboration, workflow automation and technical operations.
Claris · Associate
App Developer for Claris FileMaker Pro Associate
Claris verifies that the earner of this credential has successfully completed the App Developer Claris FileMaker Pro Associate course at Claris Academy. The holder of this credential has foundational knowledge about developing FileMaker Pro custom apps, including creating schema, data management, and layout design.
Issued · No expiration listed
Verify Associate credential ↗
Claris · Expert
App Developer for Claris FileMaker Pro Expert
Claris verifies that the earner of this credential has successfully completed the App Developer Claris FileMaker Pro Expert course. The credential holder demonstrates advanced knowledge of FileMaker Pro including creating complex relationships, automating reports, creating basic charts, applying custom menus, using role-based security to control access, and sharing and hosting files.
Issued · No expiration listed
Verify Expert credential ↗
Claris · Specialist
App Developer for Claris FileMaker Pro Specialist
This credential verifies successful completion of the App Developer Claris FileMaker Pro Specialist course. The credential holder demonstrates knowledge of developing custom apps using relationships, calculations, scripts, and reports.
Issued · No expiration listed
Verify Specialist credential ↗Cross-platform application work
Custom business systems, from .NET to FileMaker
DMS combines traditional software engineering with low-code and workflow-oriented tools when they are the better fit for the client's operations.
The goal is not to force a platform. It is to choose the shortest dependable path from business problem to maintainable system.
04 / Recognition & community trust
Recognized by the local business community.
Christopher Gonzales and Dot Matrix Solutions are recognized on Alignable in the Lake Magdalene business community. The public profile displays two 2025 recognition badges, adding independent community validation alongside Christopher's technical credentials and enterprise experience.
Alignable · 2025
Local Business Person of 2025
Recognition displayed on the Dot Matrix Solutions Alignable profile for Christopher Gonzales.
View recognition on Alignable ↗
Alignable · 2025
2025 Community Supporter
Recognition for participation and support within the Alignable small-business community.
See the DMS Alignable profile ↗Recommendations received on Alignable
The public profile currently displays 3 recommendations, including “Great IT Company Resource! Highly Recommended!”
Read on Alignable
The public profile currently displays 3 recommendations, including “Great IT Company Resource! Highly Recommended!”
05 / A practical way forward
Start where you are. Improve what matters.
No forced rip-and-replace. Start with the business problem, understand the tools already in place, and define the smallest useful improvement that creates momentum.
01
Understand
Talk through daily frustrations, business priorities and the systems already in use.
02
Make a plan
Identify gaps and agree on a focused scope, budget, responsibilities and next steps.
03
Connect & support
Implement the agreed improvements, document the system, then choose ongoing support where it adds value.
Let's connect the dots
What's slowing your team down?
Tell DMS what is not working, what keeps falling through the cracks, or what your team spends too much time doing manually. You do not need to know the solution, platform or page count. Start with the friction. The first goal is a useful next step, not a giant technology shopping list.